FREE SHIPPING ON ORDERS ABOVE ₹499
You can choose from our wide range of organic food product categories - Cereals, Flours and Atta, Healthy Grain and Dalia, Day to day needs, Dal & Pulses, Snacks, Dry Fruits & Pasta, Ready to Eat, Chutney & Spread, Masala & Spices, Herbs & Seasoning and Health Booster
All Refresh products undergo the strictest quality checks and are certified by the most stringent certification agencies in the world.
Not just certification, with a view to offer the best quality products, our processing & value addition is also compliant with Food Safety Management System.
Please click on 'Sign In', which is located on the top right hand side of the website above the Search bar. You will then be prompted to a new page where you will find the 'Create a new account' button on the left hand side. Click 'New Customers? Create a new account' on the right hand side and fill in your details as requested before clicking 'Submit'. Registration should now be complete and you should receive confirmation e-mail to the address you registered with.
No. Registration on refreshyourlife.in is absolutely free.
Please click on the 'My Account' tab on the top right hand side of the page. You will then be prompted to enter your account details by click on Edit Profile. Scroll down to find your account information, click on 'Edit' to update your details and 'Save' once you are finished to save these changes.
You can surf and add products to the cart without registration and checkout by clicking on option "Checkout as Guest"
You can please get in touch with our Customer Care immediately. Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in
Each email address and contact phone number can only be associated with one unique Refresh account.
Yes, You can visit Refresh Experience center where you can view all products.
Address -
NJ WELLNESS PRIVATE LIMITED
F-210, B Tower,You can please get in touch with our Customer Care immediately. Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in
You can visit our website "www.refreshyourlife.in" and click on any category page and view product and Click on ADD TO CART button, on click of cart page you can either login or sign up and even checkout as guest and place an Order. You can please get in touch with our Customer Care immediately. Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in
Shipments are reflected as RTO (Returned To Origin) under the following circumstances:
• You were not available when the courier person reached your address
• The address provided was insufficient
• You were not contactable on the number you provided
• You refused to accept the delivery
Sometimes deliveries can be delayed due to issues like bad weather, breakdowns or other issues not in our direct control. Though we will communicate about the same and do our best to deliver your order to your doorstep at the earliest.
Yes, based on the Pincode shipping fee is charged separately.
We deliver in 250 plus cities/towns across India! Our mission is to make pesticide-free food easily available to Indian households.
DO NOT place your order online if your city is not listed. Don't lose heart. We will try to go out of the way and deliver pesticide-free food to your home. Send your complete address with Pin Code to 'customercare@refreshyourlife.in' and we will communicate if we can deliver to your city or not.
Your order usually ships within 2 to 4 business days after you place your order online. We don't ship on weekends or holidays.Our estimated delivery time is 6-8 business days.
Liquid items are packed in bottles and these bottles are in turn packed in cartons before being shipped. Please note, as per the Airlines' rules and regulations, it is not permissible to ship liquid items like oil, ghee, juices, etc., by air.
If your order includes these products, your order will not be shipped via air. This might result in delay in delivery as the mode of transport will be surface and not air.
Since we are dealing in food items, so we pay attention in packaging and use special cartons for the same. Our home delivery courier agency has been instructed to take due care and ensure that you receive your order items in a good condition.
No. If you're not present to receive your shipment, someone else from your family or neighbourhood can receive and sign on your behalf.
If you miss receiving your order, don't worry; one of our customer service associates will contact you and reschedule delivery again as per your availability
Your order status is updated to you via emails and SMSs at every step. We update you at every stage of your product' processing. For any details or queries please get in touch with our Customer Care immediately. Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in. An email is sent to you after the order is shipped that contains the Docket Number and tracking URL. You can also type the tracking number in the tracking section on the website of the service provider (e.g. Bluedart). The order status would provide detailed information on your package.
Once items have been ordered, a confirmation page will appear on the screen confirming the order. An email with the order details will be sent immediately to the registered email ID, provided that we have an accurate email address. For any details or queries please get in touch with our Customer Care immediately. Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in. We'll send subsequent email(s) when your product is processed, shipped, including tracking information (if available).
Yes, your order will be delivered at door step.
You can please get in touch with our Customer Care immediately. Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in
For your convenience, we try to ship all products for an order together. In some cases when items are not available at time, we may ship separately at no extra charge.
No. We have tie-ups with reputed shipping companies to ensure fast and safe delivery of products. Logistic partners are chosen depending on various factors like their service availability, prompt delivery and many more
No. We anyways ship across the items as soon as they are ready for dispatch. Our shipping timelines are decided keeping in mind the time it might take to have the item made, checked, packed and dispatched. Therefore we do not have the ability to expedite your shipments.
Still you can contact our customer care for any details or queries, Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in , we will try our level best.
We sincerely apologize for this delay. If your product has not been shipped on time, please contact our Customer Service team. We will take necessary steps to ensure that you receive your item soon.
Usually courier companies take up to 48 hours to update their system with details of the AWB number. If your package was recently shipped, tracking might only become available after 24-48hrs. We request you to retry the AWB number after 24 hours. If it has been more than 48 hours since you received the AWB number.
For any details or queries please get in touch with our Customer Care immediately. Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in
You can please get in touch with our Customer Care immediately. Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in
If upon delivery of the product, you discover that the product packaging has been opened or is damaged, please do not accept the package. You can open the package in front of the courier delivery person and mention the damage if any on the Air way bill and immediately notify our Customer Care team. As per the Refund,Return and Replacement Policy we will replace product, depending on product availability. You can get in touch with our Customer Care immediately. Give us a call on +91 9909020696 , Monday-Saturday (10 AM - 7 PM) or drop us an email at marketing@refreshyourlife.in
Where there is a shortage or failure to deliver, or any defect in or damage to a goods or service, we may at our option:
(a) In the case of goods shortage or non-delivery, make good for any such shortage or non-delivery and/or
(b) in the case of damage or any defect(s) in the goods and in accordance,
(i) Replace or repair the goods upon you returning the goods; or;
(ii) Refund the price paid in respect of any goods proved to be damaged or defective
Each food product has a different tax rate under GST. Majority of items fall under 5% category, GST tax rate of few items are 12% or 18% as per the GST tax policy
Yes GST is included in the price of our products.
Yes, you can take input credit for the GST you pay on our products. Please enter the GSTIN number at the time of placing the order with the other relevant details. Also, make sure you send us an email for the same with your order details, so that the input credit could be approved by our finance team in the GST server.
As per the GST law, any shipment over Rs. 50,000 will require Eway bill for the movement of products within and outside the state. Therefore if your shipment is above Rs. 50,000 Eway bill will be required for the same.