FAQ
Categories
- Sunscreen
- Millets
- Salt, Sugar & Jaggery
- Masalas & Spices
- Honey
- Dry Fruits & Nuts
- Gourmet Foods
- Grains
- Flour
- Staple Foods
- Pulses & Dal
- Essential Oil
- Soap
- Moisturisers
- Bath Salt
- Body Wash
- Body Care
- Face Wash
- Face Toner
- Face Serum
- Cooking Paste
- Juices
- Tea
- Coffee
- Makhana
- Breakfast Cereals
- Cookies
- Puffs
- Chips & Namkeens
- Chocolates & Health Bars
- Face Care
- Pickles
- Chutney
- Jam & Spreads
- Health Booster
- Rice & Rice Products
- Seeds
- FAQ - Oil & Ghee
- Instant Mix
- Pasta
- Conditioner
- Home Care
- Personal care
- Pooja products
- Food Products
- Ayurvedic products
- Holi Color
- Eat Healthy
- Yoga Essentials
- Bath Linens
- Stationery & Office Supplies
- Clutches
- Jute Bags
- Sustainable Accessories
- Aroma Tag
- Scented Candles
- Hair Care
- Shampoo
- Hair Serum
- Hair Oil
- Hair Mask
- Hair Color
- Havan Cups
- Spiritual Needs
- Why Refresh
- Cosmetics
- Men's Care
- Fragrances
- Baby Care
- Lip Care
- Incense Sticks
- Incense Cones
- Look Better
- Copper
- Account Creation and Payments
- Purchasing Process
- Shipping and Delivery Information
- Refresh Privilege Membership
- Refunds, Returns and Cancellations Policy
- GST Related Questions
Sunscreen
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+What makes your sunscreens natural?
Our sunscreens are formulated with plant-based ingredients, mineral-based UV filters like zinc oxide and titanium dioxide, and are free from harmful chemicals like parabens, sulfates, and artificial fragrances.
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+What is the difference between mineral and chemical sunscreen?
- Mineral sunscreen: Uses physical blockers like zinc oxide or titanium dioxide to reflect UV rays.
- Chemical sunscreen: Absorbs UV rays and converts them into heat, often containing synthetic ingredients that can irritate sensitive skin.
Our sunscreens are mineral-based for a safer, more natural approach.
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+Are your sunscreens broad-spectrum?
Yes, our sunscreens provide broad-spectrum protection, shielding your skin from both UVA and UVB rays.
Millets
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+What types of millets are available on Refresh?
We offer a variety of healthy and natural millets, including:
- Foxtail Millet
- Pearl Millet (Bajra)
- Finger Millet (Ragi)
- Barnyard Millet
- Little Millet
- Kodo Millet
- Sorghum (Jowar)
- Proso Millet
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+What are the health benefits of consuming millets?
Millets are rich in fiber, protein, vitamins, and minerals. They help in:
- Managing weight
- Improving digestion
- Regulating blood sugar levels
- Boosting heart health
- Providing sustained energy
Salt, Sugar & Jaggery
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+What types of salt, sugar, and jaggery are available on Refresh?
We offer a variety of natural and unrefined products, including:
- Salts: Himalayan Pink Salt, Rock Salt, Black Salt, Iodized Salt
- Sugars: Raw Sugar, Brown Sugar, Mishri (Rock Sugar), Khandsari Sugar
- Jaggery: Jaggery Powder, Jaggery Blocks, Liquid Jaggery
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+How is jaggery different from sugar?
Jaggery is a natural sweetener made from sugarcane or palm sap. It is unprocessed, retains essential minerals, and is a healthier alternative to refined sugar.
Masalas & Spices
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+What types of spices and masalas are available on Refresh?
We offer a wide range of pure, natural, and aromatic spices, including:
- Whole Spices (Black Pepper, Cloves, Cardamom, Cinnamon, Cumin, etc.)
- Ground Spices (Turmeric, Red Chili Powder, Coriander Powder, etc.)
- Blended Masalas (Garam Masala, Chaat Masala, Kitchen King Masala, Biryani Masala, etc.)
- Specialty Spices (Kashmiri Red Chili, Hing, Black Salt, Rock Salt, etc.)
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+Are your spices and masalas 100% pure and natural?
Yes! Our spices are 100% pure, free from artificial colors, preservatives, and harmful chemicals.
Honey
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+What types of honey are available on Refresh?
We offer a variety of pure and natural honey, including:
- Raw Honey
- Organic Honey
- Multiflora Honey
- Wild Forest Honey
- Eucalyptus Honey
- Ajwain Honey
- Tulsi Honey
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+Is your honey 100% pure and natural?
Yes! Our honey is 100% pure, raw, and natural, free from added sugars, artificial preservatives, or chemicals.
Dry Fruits & Nuts
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+What types of dry fruits and nuts are available on Refresh?
We offer a variety of premium-quality dry fruits and nuts, including Almonds, Cashews, Walnuts, Raisins, Dates and more.
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+Are your dry fruits and nuts organic?
Yes, we provide organic and natural dry fruits and nuts that are free from artificial additives, preservatives, and chemicals.
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+Are the nuts raw, roasted, or flavored?
We offer raw, roasted, and flavored nuts to suit different tastes and preferences.
Gourmet Foods
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+What types of gourmet foods are available on Refresh?
We offer a wide selection of premium and exotic gourmet foods, including healthy snacks, artisanal spices, exotic grains, superfoods, dry fruits, seeds, organic sweeteners, and specialty condiments.
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+Are your gourmet food products organic and natural?
Yes, we prioritize organic, natural, and preservative-free gourmet foods, ensuring they are free from artificial additives and harmful chemicals.
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+What makes Refresh’s gourmet foods different from regular food products?
Our gourmet foods are carefully curated, high-quality, and sourced from the best organic farms, ensuring authentic taste and superior nutrition.
Grains
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+What types of grains are available on Refresh?
We offer a variety of grains, including Wheat, Rice, Bajra, Jowar, Ragi, Barley, Quinoa, Foxtail Millet, Barnyard Millet, and more.
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+Are your grains organic and natural?
Yes, our grains are sourced from trusted farms and are 100% natural and organic, free from pesticides, chemicals, and artificial additives.
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+Do you provide whole grains or processed grains?
We focus on whole, unprocessed grains to retain their natural nutrients and health benefits.
Flour
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+What types of flour are available on Refresh?
We offer a wide range of flours, including Wheat Flour, Multigrain Flour, Besan (Gram Flour), Bajra Flour, Jowar Flour, Ragi Flour, Makka (Maize) Flour, Rice Flour, and more.
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+Are your flours organic and natural?
Yes, our flours are made from natural and organic grains, ensuring they are free from harmful chemicals, preservatives, and artificial additives.
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+Do you offer gluten-free flour options?
Yes, we have several gluten-free options like Bajra Flour, Jowar Flour, Ragi Flour, Rice Flour, and Besan, perfect for those with gluten sensitivities.
Staple Foods
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+What are staple foods?
Staple foods are essential food items that form the basis of a healthy diet. They typically include grains, pulses, flours, oils, and other daily kitchen essentials.
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+What staple food products are available on Refresh?
We offer a wide range of staple foods, including organic pulses, grains, flours, cooking oils, spices, sugar, jaggery, dry fruits, and more.
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+Are your staple food products organic and natural?
Yes, we focus on providing natural and organic staple foods free from harmful chemicals, pesticides, and artificial additives.
Pulses & Dal
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+What types of pulses and dals are available on Refresh?
We offer a wide range of natural and unpolished pulses & dals , including:
- Toor Dal (Arhar Dal)
- Moong Dal (Green & Yellow Split)
- Chana Dal (Bengal Gram Dal)
- Masoor Dal (Red Lentils)
- Urad Dal (Black Gram – Whole & Split)
- Rajma (Kidney Beans – Red & Chitra)
- Kabuli Chana (Chickpeas)
- Kala Chana (Black Chickpeas)
- Lobia (Black Eyed Peas)
- Moth Beans & Other Traditional Pulses
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+Are your dals and pulses unpolished?
Yes! Our dals and pulses are 100% unpolished, meaning they retain their natural nutrients, fiber, and authentic taste.
Essential Oil
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+What are essential oils?
Essential oils are concentrated extracts derived from plants, capturing their natural fragrance and therapeutic properties. They are commonly used in aromatherapy, skincare, and wellness practices.
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+Are your essential oils 100% pure?
Yes, all our essential oils are 100% pure and free from additives, synthetic fragrances, or artificial chemicals.
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+What are the benefits of using essential oils?
Essential oils offer a variety of benefits, including:
- Relaxation and stress relief (e.g., lavender, chamomile).
- Boosting energy and focus (e.g., peppermint, rosemary).
- Promoting restful sleep (e.g., sandalwood, ylang-ylang).
- Improving skin health (e.g., tea tree, frankincense).
- Supporting respiratory health (e.g., eucalyptus, lemon).
Soap
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+What makes your soaps natural?
Our soaps are crafted with plant-based ingredients, essential oils, and botanical extracts. They are free from harmful chemicals like parabens, sulfates, and synthetic fragrances, making them gentle and effective for the skin.
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+Are natural soaps suitable for all skin types?
Yes, natural soaps are gentle and suitable for all skin types. We also offer specific soaps for dry, oily, sensitive, or acne-prone skin.
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+What are the benefits of using natural soap?
- Cleanses the skin without stripping natural oils.
- Free from harsh chemicals, making it safe for sensitive skin.
- Moisturises and nourishes the skin with natural oils and butters.
- Provides aromatherapy benefits from essential oils.
- Eco-friendly and biodegradable.
Moisturisers
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+What is a natural moisturiser?
A natural moisturiser is made from plant-based, organic ingredients, free from harsh chemicals like parabens, sulfates, and synthetic fragrances. It hydrates and nourishes the skin while promoting a healthy, natural glow.
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+What are the benefits of using a natural moisturiser?
- Deeply hydrates and nourishes the skin.
- Free from harmful chemicals, making it safe for all skin types.
- Soothes irritation and calms sensitive skin.
- Improves skin elasticity and texture.
- Enhances the skin’s natural barrier to retain moisture.
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+Are these moisturisers suitable for all skin types?
Yes, we offer moisturisers tailored to various skin types:
- Dry skin: Look for moisturisers with shea butter, aloe vera, or coconut oil.
- Oily skin: Lightweight, non-greasy moisturisers with ingredients like tea tree oil or cucumber.
- Sensitive skin: Soothing options with chamomile, calendula, or almond oil.
Bath Salt
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+How Green Tea Can Boost Your Heart Health: The Science Behind It
Bath salts offer numerous benefits, including:
- Relaxing sore muscles and relieving tension.
- Detoxifying and cleansing the skin.
- Exfoliating dead skin cells for smoother skin.
- Promoting better blood circulation.
- Reducing stress and promoting relaxation.
- Hydrating and soothing dry or irritated skin.
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+How do I use bath salts?
- Fill your bathtub with warm water.
- Add 2-3 tablespoons of bath salt (or follow the recommended amount on the product label).
- Swirl the water to dissolve the salts.
- Soak in the tub for 15-20 minutes to enjoy the benefits.
Body Wash
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+What is a natural body wash?
A natural body wash is a gentle cleanser made with plant-based and organic ingredients. It avoids harsh chemicals like sulfates, parabens, and artificial fragrances, ensuring safe and effective cleansing for your skin.
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+What is bath salt?
How Green Tea Can Boost Your Heart Health: The Science Behind It
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+What are the benefits of using a natural body wash?
- Cleanses the skin without stripping natural oils.
- Hydrates and nourishes with natural ingredients.
- Free from harmful chemicals, making it safe for sensitive skin.
- Promotes healthy and glowing skin.
- Gentle enough for daily use.
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+Are your natural body washes suitable for all skin types?
Yes, our natural body washes are formulated to suit all skin types, including dry, oily, sensitive, and combination skin. Check the product descriptions for recommendations for specific concerns.
Body Care
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+What products are included in the body care category?
The body care category includes a wide range of products such as body washes, scrubs, lotions, body oils, soaps, and creams designed to cleanse, hydrate, and nourish your skin.
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+Are the body care products made with natural ingredients?
Yes, all our body care products are made with natural, organic, and skin-friendly ingredients. They are free from harsh chemicals like sulfates, parabens, and synthetic fragrances.
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+Are these products suitable for all skin types?
Yes, our body care products are designed to cater to all skin types. We also offer specific options for dry, sensitive, oily, and combination skin. Check the product descriptions for details.
Face Wash
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+What makes a natural face wash different from a regular face wash?
A natural face wash is made with plant-based, chemical-free ingredients that are gentle on the skin. Unlike regular face washes, it avoids harsh chemicals like sulfates, parabens, and artificial fragrances, making it safe for all skin types.
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+What are the benefits of using a natural face wash?
- Gently cleanses the skin without stripping natural oils.
- Hydrates and nourishes the skin.
- Suitable for sensitive skin as it avoids harsh chemicals.
- Helps combat specific concerns like acne, dryness, or dullness with natural ingredients.
- Promotes healthy, glowing skin.
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+Are these face washes suitable for all skin types?
Yes, our natural face washes are suitable for all skin types. You can find products specifically formulated for oily, dry, sensitive, or combination skin in this category.
Face Toner
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+What is a face toner, and why should I use it?
A face toner is a lightweight liquid that helps remove residual dirt, oil, and makeup after cleansing. It balances the skin's pH levels, tightens pores, and preps your skin for better absorption of serums and moisturizers.
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+What are the benefits of using a face toner?
- Cleanses leftover impurities after washing your face.
- Minimizes the appearance of pores.
- Hydrates and refreshes the skin.
- Balances skin’s natural pH levels.
- Prepares skin for other skincare products.
- Controls oil and reduces acne in oily skin types.
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+Are the toners in this category alcohol-free?
Yes, all our face toners are alcohol-free and made with gentle, natural ingredients to prevent skin irritation and dryness.
Face Serum
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+What is a face serum, and how is it different from a moisturizer?
A face serum is a lightweight, fast-absorbing skincare product with a high concentration of active ingredients like vitamins, antioxidants, or hyaluronic acid. Unlike moisturizers, serums penetrate deeper into the skin to target specific concerns such as fine lines, dark spots, or hydration.
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+What are the benefits of using a face serum?
Face serums provide targeted benefits such as:
- Hydrating and nourishing the skin.
- Reducing the appearance of fine lines and wrinkles.
- Brightening the skin tone and reducing dark spots.
- Fighting acne and blemishes.
- Protecting against environmental damage with antioxidants.
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+Are the face serums made with natural ingredients?
Yes, our face serums are formulated with natural and plant-based ingredients, free from harsh chemicals like parabens, sulfates, and synthetic fragrances.
Cooking Paste
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+What types of cooking pastes are available on Refresh?
We offer a variety of ready-to-use cooking pastes, including:
- Ginger Garlic Paste
- Garlic Paste
- Ginger Paste
- Tamarind Paste
- Curry Paste
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+Are these cooking pastes made with natural ingredients?
Yes! Our cooking pastes are made from 100% fresh, natural ingredients, free from artificial colors, preservatives, and additives.
Juices
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+What types of juices are available on Refresh?
We offer a variety of natural and healthy juices, including:
- Cold-Pressed Juices (nutrient-rich, no heat processing)
- Organic Juices (made from organic fruits and vegetables)
- Fruit Juices (mango, apple, pomegranate, orange, etc.)
- Herbal & Ayurvedic Juices (aloe vera, amla, karela, giloy, etc.)
- Detox Juices (support digestion and cleanse the body)
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+Are these juices made from 100% natural ingredients?
Yes! Our juices are made from 100% natural ingredients, with no artificial flavors, colors, or preservatives.
Tea
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+What types of tea are available on Refresh?
We offer a variety of premium tea options, including:
- Green Tea (rich in antioxidants, great for weight management)
- Black Tea (strong flavor, ideal for daily consumption)
- Organic Tea (grown without pesticides or chemicals)
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+Is your tea 100% natural and organic?
Yes! Our tea is made from 100% natural ingredients, and we offer organic tea options free from chemicals and artificial additives.
Coffee
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+What types of coffee are available on Refresh?
We offer a variety of premium coffee options, including:
- Instant Coffee (for quick and easy preparation)
- Filter Coffee (for authentic South Indian-style brewing)
- Organic Coffee (free from chemicals and pesticides)
- Flavored Coffee (infused with natural flavors)
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+Are these coffee products made from 100% natural ingredients?
Yes! Our coffee is made from 100% pure coffee beans, without artificial flavors, additives, or preservatives.
Makhana
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+What is Makhana?
Makhana, also known as fox nuts or lotus seeds, are a popular superfood native to India. They are light, crunchy, and a nutritious snack option.
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+What are the health benefits of Makhana?
Makhana is a nutritious, low-calorie snack that provides:
- High protein and fiber content (good for weight management and digestion)
- Rich in antioxidants (helps fight free radicals)
- Good for heart health (helps lower blood pressure and cholesterol)
- Helps improve skin health (rich in vitamins and minerals)
- Good for bone health (high in calcium and magnesium)
Breakfast Cereals
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+What types of breakfast cereals are available on Refresh?
We offer a variety of healthy breakfast options, including:
- Granola & Muesli (nutrient-rich, fiber-packed)
- Oats & Millet-Based Cereals (gluten-free and high in protein)
- Cornflakes & Wheat Flakes (wholesome and crunchy)
- Multigrain Cereals (made with whole grains and superfoods)
- Sugar-Free & Low-Sugar Cereals (for diabetics and health-conscious individuals)
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+Are these cereals made with natural ingredients?
Yes! Our cereals are made using 100% natural ingredients , without artificial flavors, colors, or preservatives.
Cookies
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+What types of cookies are available on Refresh?
We offer a variety of healthy and delicious cookies , including:
- Whole wheat cookies (made with natural ingredients)
- Gluten-free cookies (for those with gluten intolerance)
- Millet-based cookies (nutritious and fiber-rich)
- Sugar-free & low-sugar cookies (for diabetics and health-conscious customers)
- Nut & Seed cookies (loaded with almonds, cashews, flaxseeds, and more)
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+Are these cookies made with natural ingredients?
Yes! Our cookies are made using 100% natural ingredients, free from artificial flavors, preservatives, and refined sugar (in select varieties).
Puffs
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+What are Nourish Organics Puffs?
Organics Chickpea Puffs are a healthy, protein-rich snack made from chickpeas. They are baked, crunchy, and a great alternative to regular chips.
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+Are these puffs gluten-free?
Yes! Chickpea Puffs are 100% gluten-free, making them suitable for people with gluten intolerance or celiac disease.
Chips & Namkeens
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+What types of chips and namkeens are available on Refresh?
We offer a variety of healthy and traditional snacks , including:
- Baked & Roasted Chips (made from natural ingredients)
- Gluten-Free & Millet-Based Snacks
- Classic Namkeens (like Bhujia, Chivda, and Mixtures)
- Diet Namkeens (low-oil, baked, and high-fiber options)
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+Are these snacks made with natural ingredients?
Yes! Our chips and namkeens are made using 100% natural ingredients, without artificial colors, preservatives, or added MSG.
Chocolates & Health Bars
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+What types of health bars and chocolates are available on Refresh?
We offer a variety of nutritious and delicious options, including:
- Energy Bars (made with nuts, seeds, and natural sweeteners)
- Protein Bars (for fitness and muscle recovery)
- Granola Bars (perfect for healthy snacking)
- Dark Chocolates (rich in antioxidants)
- Fruit & Nut Chocolates (with real dried fruits and nuts)
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+Are these health bars and chocolates made with natural ingredients?
Yes! Our products are made from 100% natural ingredients, free from artificial colors and preservatives
Face Care
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+What products are available in the Face Care category?
Our Face Care category includes a variety of products designed to address different skin concerns, such as:
- Natural face washes
- Face scrubs
- Face masks
- Moisturizers
- Facial serums
- Face oils
- Sunscreens
Each product is crafted to nourish and enhance your skin naturally.
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+Are these products suitable for all skin types?
Yes, our face care products are formulated for all skin types, including normal, oily, dry, combination, and sensitive skin. Specific product descriptions will help you select the best match for your skin needs.
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+Are the face care products made with natural ingredients?
Yes, all our face care products are made with natural and organic ingredients, free from harmful chemicals like parabens, sulfates, and artificial fragrances.
Pickles
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+What types of pickles are available on Refresh?
We offer a variety of homemade-style, natural pickles, including:
- Mango Pickle
- Sweet Mango / Chunda Pickle
- Lemon Pickle
- Green Chilli Pickle
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+Are these pickles made with natural ingredients?
Yes! Our pickles are made using traditional recipes, natural spices, and high-quality ingredients , without artificial colors or preservatives.
Chutney
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+What types of chutneys are available on Refresh?
We offer a variety of flavorful and natural chutneys, including:
- Coconut Chutney Mix
- Garlic Chutney
- Mint & Coriander Chutney
- Tamarind Chutney
- Peanut Chutney
- Dry Chutney Powders (Flaxseed, Curry Leaf, etc.)
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+Are these chutneys made with natural ingredients?
Yes! Our chutneys are made from 100% natural ingredients, free from artificial flavors, preservatives, and chemicals.
Jam & Spreads
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+What types of jams and spreads are available on Refresh?
We offer a variety of natural and organic jams & spreads, including:
- Fruit Jams (Mango, Mixed Fruit, Strawberry, etc.)
- Nut Butters (Peanut Butter, Almond Butter, Cashew Butter)
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+Are your jams and spreads made with real fruits and nuts?
Yes! Our jams and spreads are made from real fruits, nuts, and natural ingredients, without artificial flavors or preservatives.
Health Booster
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+What types of health booster products are available on Refresh?
We offer a variety of natural and organic health-boosting products, including:
- Herbal Supplements
- Superfoods (Moringa, Wheatgrass, etc.)
- Ayurvedic Powders
- Immunity-Boosting Kadhas
- Detox Mixes
- Healthy Juices & Herbal Teas
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+Are these products 100% natural?
Yes! All our health booster products are 100% natural, free from chemicals, preservatives, and artificial additives.
Rice & Rice Products
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+What types of rice are available on Refresh?
We offer a variety of high-quality, natural, and organic rice, including:
- Basmati Rice
- Brown Rice
- Red Rice
- Black Rice
- Indrayani Rice
- Sonamasuri Rice
- Kolam Rice
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+What are rice products available on Refresh?
We also offer different rice-based products, such as:
- Rice Flour
- Poha (Flattened Rice)
- Puffed Rice (Murmura)
- Idli Rice & Dosa Rice
Seeds
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+What types of seeds are available on Refresh?
We offer a variety of nutrient-rich and natural seeds, including:
- Chia Seeds
- Flax Seeds
- Pumpkin Seeds
- Sunflower Seeds
- Sesame Seeds
- Basil Seeds (Sabja)
- Watermelon Seeds
- Mixed Super Seeds
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+Are your seeds raw or roasted?
We provide both raw and roasted seeds. Roasted seeds are lightly toasted to enhance flavor, while raw seeds retain maximum nutrients.
FAQ - Oil & Ghee
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+What types of oils and ghee are available on Refresh?
We offer a wide range of natural and pure oils and ghee, including:
- Cold-Pressed Oils (Coconut, Sesame, Mustard, Groundnut, Sunflower, etc.)
- Wood-Pressed Oils
- Virgin Coconut Oil
- A2 Desi Cow Ghee
- Organic Ghee & Oils
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+What is the difference between cold-pressed and refined oils?
- Cold-Pressed Oils are extracted at low temperatures, preserving their nutrients, aroma, and natural flavor.
- Refined Oils go through chemical processing , which can remove natural nutrients.
Instant Mix
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+What types of instant mixes are available on Refresh?
We offer a wide range of natural and easy-to-prepare instant mixes, including:
- Breakfast Mixes (Idli Mix, Dosa Mix, Upma Mix, Poha Mix, etc.)
- Breakfast Mixes (Idli Mix, Dosa Mix, Upma Mix, Poha Mix, etc.)
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+Are your instant mixes made with natural ingredients?
Yes! Our instant mixes are free from artificial preservatives, colors, and additives, ensuring authentic taste and nutrition.
Pasta
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+What types of pasta are available on Refresh?
We offer a variety of premium-quality pasta, including:
- Durum Wheat Pasta
- Whole Wheat Pasta
- Gluten-Free Pasta
- Multigrain Pasta
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+Are your pastas made from refined flour (maida)?
No! Our pasta is made from high-quality durum wheat, whole wheat, or multigrain ingredients, ensuring a healthier and more nutritious option.
Conditioner
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+What is a natural conditioner?
A natural conditioner is made with plant-based ingredients and free from harmful chemicals like parabens, silicones, and synthetic fragrances. It nourishes, hydrates, and detangles hair while promoting overall hair health.
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+What types of natural conditioners are available in this category?
Our natural conditioners cater to various needs, including:
- Deep hydration for dry and damaged hair
- Frizz control
- Hair strengthening and repair
- Color protection for treated hair
- Scalp nourishment
- Hair growth support
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+Are these conditioners suitable for all hair types?
Yes, our natural conditioners are suitable for all hair types, including straight, wavy, curly, and textured hair. Select the conditioner based on your specific hair concerns for the best results.
Home Care
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+Why is regular house cleaning necessary?
Regular cleaning is a must for maintaining hygiene. Cleaning eliminates dirt, dust, grease germs, bacteria and other fatal organisms for keeping the environment healthy and safe. Cleaning after a long time can pile up the chores which can be tough to get rid of, regular cleaning assures everything is neat and tidy from time to time. And also, clean house looks much more welcoming than dirty ambience.
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+What are home care products?
Home care products refer to a range of cleaning and maintenance products designed for use in households. These products are specifically formulated to clean, disinfect, and maintain various surfaces, furniture, appliances, and fixtures found in homes.
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+Which are basic home care products?
A few of the must-have home care products are detergents, bathroom and toilet cleaners, floor cleaners, glass cleaners, surface cleaners, dish wash gels and air fresheners.
Personal care
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+What are mandatory skincare steps?
Cleansing, exfoliating and moisturizing are the basic skincare steps that should not be skipped if you aim to achieve a radiant glow.
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+Can Re:fresh personal care products used by both men & women?
Yes, Re:fresh Personal Care Products are curated for both men and women.
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+Are Re:fresh Personal care products safe to use?
Our skincare products are safe for every skin type. But be sure to do a patch test before adding it to your routine.
Pooja products
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+What are incense sticks used for?
From spiritual practices to meditation and aromatherapy, Incense sticks have many uses.
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+Which are the Best incense sticks fragrances?
The world of incense sticks is huge with a wide range of fragrances, each having different effects on our senses. Some of the most soothing fragrances are rose and mogra. The most invigorating fragrances are guggul and loban.
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+How many types of incense sticks are there?
Incense sticks are mostly of two types. The first one is thin and long cylindrical-shaped incense popularly known as Agarbatti and another is cone-shaped short incense popular by the name Dhoop sticks.
Food Products
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+What is instant food mix?
Instant food mixes are pre-packaged food products that are designed to be quick, easy and hassle-free to prepare. They typically contain a combination of ingredients and seasonings to create a specific dish or snack, such as instant idlis, instant pasta sauce, or instant dessert mixes. Also, they give you an option to pick yout favourite flavour too.
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+Why you shouldn’t skip breakfast?
Skipping breakfast can negatively impact your overall health and well-being. Breakfast provides the necessary energy to kick-start your metabolism, improves cognitive function, and helps regulate appetite throughout the day. It also provides essential nutrients and can contribute to better weight management.
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+Which are the most popular condiments in India?
Condiments have been part of Indian cuisine from time immemorial to the current date. Some of the most beloved condiments in India are chutneys, pickles aka achar and tomato ketchup.
Ayurvedic products
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+What are Ayurvedic medicines made of?
Ayurvedic medicines are made from herbs, plants and minerals. These ingredients are carefully selected and processed to create Ayurvedic formulations, which may be in the form of powders, tablets or oils.
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+Which is the best Ayurvedic hair oil for hair growth?
Certain herbs in Ayurveda are crowned for their exceptional properties in hair care. For receiving top-notch results from your hair care routine, you should select the oils containing Bhringraj and amla.
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+How many herbs are there in Re:fresh Ayurvedic hair oil?
Re:fresh Ayurvedic hair oil is made from 12 beneficial Ayurvedic herbs. It is infused with Bhringraj, Amla, Brahmi Butti, Dudhi, Kamalphool, Jatamasi, Jasud, Galo, Jethimadh, Daruhaldar, Vadni Vadvai & Lodhar.
Holi Color
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+Is Refresh Herbal Gulal 100% chemical-free?
While we strive to use primarily natural ingredients, a small percentage (< 5%) of basic dyes are used to achieve the vibrant color range. These dyes conform to safety standards.
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+Is Refresh Herbal Gulal skin-friendly?
Yes, Refresh Herbal Gulal is formulated to be gentle on most skin types. However, as with any new product, we recommend performing a patch test before full application to check for individual sensitivities.
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+Is Refresh Herbal Gulal eco-friendly?
We prioritize natural ingredients and minimize the use of chemicals. However, further testing is required to definitively classify it as completely eco-friendly.
Eat Healthy
Yoga Essentials
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+What types of yoga mats are available on Refresh Your Life?
Refresh Your Life offers yoga mats in various colors, including blue and black. These mats are designed to provide comfort and support during your yoga practice.
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+What are the dimensions and thickness of the yoga mats?
While specific dimensions and thickness are not listed on the product page, standard yoga mats typically measure around 68 inches in length and 24 inches in width, with thickness varying from 4mm to 6mm. For precise measurements, please refer to the product details or contact customer support. Size - 28" x 72"
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+Are the yoga mats made from eco-friendly materials?
These eco-friendly yoga mats are often made from 100% organic cotton. For more information on the materials of these mats, please check the product details or reach out to customer service.
Bath Linens
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+What materials are used in the sustainable bath linens offered by Refresh Your Life?
The Hair & Bath Wrap Towel Aqua is made from a blend of cotton and bamboo, combining the softness of cotton with the eco-friendliness and antimicrobial properties of bamboo fibers.
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+How do I care for and maintain my cotton-bamboo bath linens?
To maintain the quality and longevity of your cotton-bamboo bath linens, it's recommended to machine wash them in cold water with mild detergent. Avoid using bleach or fabric softeners, as they can affect the fabric's absorbency. Tumble dry on low heat or line dry to preserve the fibers.
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+Are these bath linens suitable for sensitive skin?
Yes, the combination of cotton and bamboo fibers results in a soft and hypoallergenic fabric, making these bath linens suitable for individuals with sensitive skin.
Stationery & Office Supplies
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+What types of stationery products are available at Refresh Your Life?
Refresh Your Life offers a variety of stationery items, including:
- Notebooks and Diaries: Such as the Double Door Note Book (S101a), Diary With Ruling Magnet (S104), and Cloth Diary With Pencil (S106).
- Photo Frames: Including the Photo Frame (G204) and Double Photo Frame (G205).
- Desk Accessories: Like the Table Top Stationary Colourful (S115) and Gift Table Top Calendar (S129).
- File Folders: Such as the File Folder With Pocket & Seeds (S117).
- Slip Pads: Including the Kamdhenu Slip Pad Set Of 3 (G219).
- Cowdung Frames: Like the Cowdung Sun Frame Strips (G226) and Cowdung Ganesh Frame (G227).
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+Are the stationery products eco-friendly?
Yes, many of the stationery products at Refresh Your Life are designed with sustainability in mind. For example, the Cowdung Frames are made from natural materials, promoting eco-friendliness. Additionally, the File Folder With Pocket & Seeds (S117) includes seeds, encouraging planting and environmental consciousness.
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+What are the sizes and dimensions of the notebooks and diaries?
The specific dimensions of each product are not provided on the product page. For detailed measurements, please contact Refresh Your Life's customer support.
Clutches
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+What materials are used in these clutches?
The clutches are crafted from wood, offering a unique and eco-friendly accessory option.
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+Are these clutches suitable for formal events?
Yes, the elegant design of these wooden clutches makes them suitable for both formal events and casual outings.
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+How can I care for and maintain my wooden clutch?
To maintain the quality of your wooden clutch, avoid exposure to excessive moisture and direct sunlight. Clean it with a soft, dry cloth to remove any dust or dirt.
Jute Bags
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+What types of jute bags are available at Refresh Your Life?
Refresh Your Life offers a variety of eco-friendly jute bags, including:
- Grocery bags
- Handbags
- Shopping bags
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+Are these jute bags eco-friendly?
Yes, all jute bags are made from natural and biodegradable materials, making them an eco-friendly alternative to plastic bags.
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+Are the bags reusable?
Yes, jute bags are highly durable and reusable, suitable for daily use and multiple purposes.
Sustainable Accessories
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+What types of accessories are available at Refresh Your Life?
Refresh Your Life offers a variety of sustainable accessories, including:
- Wooden Combs: Crafted from neem and sheesham wood, available in various sizes.
- Bamboo Toothbrushes: Eco-friendly toothbrushes made from bamboo.
- Natural Loofahs and Bath Scrubbers: Made from vetiver and jute cotton.
- Bamboo Fresh Wipes: Biodegradable wipes for personal use.
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+Are these accessories eco-friendly?
Yes, all accessories are made from natural and biodegradable materials, promoting sustainability and reducing environmental impact.
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+How do I care for wooden combs and bamboo toothbrushes?
- Wooden Combs: Keep them dry and clean by wiping with a soft cloth. Avoid prolonged exposure to water to maintain their quality.
- Bamboo Toothbrushes: After use, rinse and dry the toothbrush. Store in a dry place to prevent mold growth.
Aroma Tag
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+What is an Aroma Tag?
An Aroma Tag is a wax-based sachet infused with essential oils, designed to impart a pleasant fragrance to small spaces like closets, drawers, or cars. They can be hung or placed in desired areas to provide a continuous aroma.
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+How do I use an Aroma Tag?
- Placement: Hang or place the Aroma Tag in small spaces like closets, drawers, cars, or bathrooms.
- Avoid Direct Contact: Ensure the tag does not come into direct contact with fabrics or surfaces to prevent potential staining.
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+How long does the fragrance of an Aroma Tag last?
The longevity of the fragrance depends on environmental factors, but typically, an Aroma Tag can emit scent for several weeks.
Scented Candles
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+What are the benefits of using scented candles?
Scented candles can:
- Enhance Ambiance: Create a pleasant and inviting atmosphere.
- Promote Relaxation: Certain scents like lavender can help reduce stress and promote calmness.
- Mask Unpleasant Odors: Provide a fragrant environment by masking unwanted smells.
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+How long do these scented candles burn?
The burn time of a 125 ml scented candle varies depending on usage, but on average, it can last between 20 to 30 hours.
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+Are the scented candles made from natural ingredients?
Yes, the Kalla scented candles are crafted using high-quality wax and infused with natural essential oils to provide a pure and clean fragrance experience.
Hair Care
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+What types of hair care products can I find in this category?
Refresh Your Life offers a variety of natural and organic hair care products, including:
- Shampoos: To cleanse the scalp and hair without stripping natural oils.
- Conditioners: For hydration, smoothness, and tangle-free hair.
- Hair Oils: For nourishment, strengthening, and promoting hair growth.
- Hair Masks: Deep conditioning treatments to repair damaged hair.
- Serums: For frizz control, shine, and heat protection.
- Hair Colors: Natural dyes free from harmful chemicals.
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+Are these products safe for all hair types?
Yes, most of the products are formulated with natural and organic ingredients, making them suitable for all hair types, including:
- Dry and damaged hair
- Oily scalp
- Color-treated or chemically treated hair
- Sensitive scalps prone to irritation
Make sure to read the product description to check for specific suitability.
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+Are these products free from harmful chemicals?
Yes, the hair care products at Refresh Your Life are typically free from:
- Parabens
- Sulfates
- Silicones
- Artificial fragrances
This makes them gentle on your hair and scalp, ideal for long-term use.
Shampoo
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+What is a natural shampoo?
A natural shampoo is made with plant-based ingredients and herbal extracts, free from harsh chemicals like sulfates, parabens, and silicones. It gently cleanses the scalp and hair while nourishing them with natural goodness.
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+What types of natural shampoos are available in this category?
Our range of natural shampoos includes options for:
- Anti-dandruff
- Hair fall control
- Dry and damaged hair
- Frizz control
- Oily scalp
- Hair growth and strength
- Colored or chemically treated hair
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+Are these shampoos suitable for all hair types?
Yes, our natural shampoos are formulated to suit all hair types, including straight, wavy, curly, and textured hair. Each shampoo is designed to address specific concerns, so choose one based on your hair’s needs.
Hair Serum
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+What is a hair serum, and how does it benefit my hair?
A hair serum is a lightweight, non-greasy liquid formulated to address various hair concerns, such as frizz, dryness, and dullness. It provides shine, smoothness, and protection against environmental damage while improving hair texture.
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+Are the hair serums made with natural ingredients?
Yes, many of our hair serums are enriched with natural and organic ingredients like argan oil, aloe vera, jojoba oil, and herbal extracts to ensure your hair stays healthy and chemical-free.
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+Are the hair serums suitable for all hair types?
Yes, our hair serums are designed to suit all hair types, including straight, wavy, curly, and textured hair. Specific serums target particular hair concerns, so choose one that matches your needs.
Hair Oil
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+What types of natural hair oils are available in this category?
Our Natural Hair Oil category features a variety of oils such as coconut oil, almond oil, castor oil, amla oil, bhringraj oil, argan oil, and blends of herbal and essential oils. These oils cater to various hair needs, including nourishment, growth, hydration, and repair.
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+Are the hair oils made with 100% natural ingredients?
Yes, our hair oils are made from 100% natural and organic ingredients. They are free from artificial fragrances, parabens, silicones, and other harmful chemicals.
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+What are the benefits of using natural hair oils?
Natural hair oils provide numerous benefits, including:
- Promoting hair growth
- Reducing hair fall
- Nourishing and moisturizing the scalp
- Preventing dandruff and dryness
- Strengthening hair from the roots
- Adding shine and softness
Hair Mask
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+What is a hair mask, and how is it different from a conditioner?
A hair mask is a deep-conditioning treatment designed to provide intensive nourishment, hydration, and repair for your hair. Unlike regular conditioners, hair masks are left on the hair for a longer duration to penetrate deeply and address specific hair concerns like dryness, damage, or frizz.
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+What types of hair masks are available in this category?
We offer a variety of hair masks, including options for hydration, damage repair, hair growth, frizz control, dandruff treatment, and color protection. Many of these are enriched with natural ingredients like aloe vera, henna, shikakai, and essential oils.
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+Are the hair masks made with natural ingredients?
Yes, our hair masks are crafted with natural and organic ingredients like herbal extracts, essential oils, and plant-based proteins. They are free from harsh chemicals, making them safe and effective.
Hair Color
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+What types of hair colors are available in this category?
We offer natural and chemical-free hair color options such as henna-based powders, herbal hair dyes, and ammonia-free hair color products. These are gentle on your hair and scalp.
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+Are the hair colors made with natural ingredients?
Yes, our hair colors are formulated with natural and organic ingredients like henna, indigo, and herbal extracts, ensuring safe and nourishing coloring without harmful chemicals.
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+Are these hair colors suitable for all hair types?
Yes, the hair colors in this category are designed to suit all hair types, including straight, curly, wavy, and textured hair. They are especially beneficial for those with sensitive scalps or allergies to chemical-based dyes.
Havan Cups
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+What are Havan Cups?
Havan Cups are pre-formed cups made from natural ingredients like cow dung, herbs, and essential oils, designed for performing Havan rituals. They offer a convenient and eco-friendly alternative to traditional Havan setups.
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+How do I use Havan Cups?
- Placement: Place the Havan Cup on a heat-resistant surface or a traditional Havan Kund.
- Ignition: Light the rim of the cup and allow it to catch fire.
- Offering: Once the flame subsides, it will emit smoke; you can add offerings like ghee or herbs if desired.
- Safety: Ensure proper ventilation and keep away from flammable materials.
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+Are Havan Cups safe for indoor use?
Yes, Havan Cups are generally safe for indoor use. However, ensure the area is well-ventilated to allow the smoke to disperse and prevent any discomfort.
Spiritual Needs
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+What products are included in the Spiritual Needs category?
The Spiritual Needs category includes a wide range of products such as puja essentials, incense sticks, dhoop, camphor, diya wicks, puja oils, and other items used for religious ceremonies and spiritual practices.
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+Are the products made from natural and organic materials?
Yes, many of our products are crafted from natural and organic materials to promote sustainability and purity during your spiritual rituals. For example, our incense sticks and dhoop are free from harmful chemicals and made with eco-friendly ingredients.
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+Can I find festival-specific products in this category?
Absolutely! Our Spiritual Needs category is updated with festival-specific essentials during occasions like Navratri, Diwali,shivratri and more. Keep an eye on the collection for all your festive requirements.
Why Refresh
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+How are Organic Products Different ?Chemical fertilizer & pesticides are used during the farming of Conventional product. Cultivation done without the use of chemical fertilizer & pesticides is called Organic farming. Vermicompost, Green leaf manures & similar natural product are used for Organic farming.
Cosmetics
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+What types of cosmetic products are available at Refresh Your Life?
Refresh Your Life provides a variety of cosmetic products, including:
- Face Makeup: Concealers, foundations, and compacts to achieve a flawless complexion.
- Eye Makeup: Kajal and eyeshadows to enhance the eyes.
- Lip Products: Lipsticks and tints in various shades and finishes.
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+Are these cosmetic products made from natural ingredients?
Yes, many of the cosmetic products, such as those from Color Chemistry, are crafted with natural and organic ingredients, free from harmful chemicals, ensuring they are gentle on the skin.
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+Is there a return policy for cosmetic products?
Refresh Your Life has a return, refund, and cancellation policy. For details specific to cosmetic products, please refer to their policy page or contact customer service.
Men's Care
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+What types of men's care products are available at Refresh Your Life?
Refresh Your Life provides a variety of men's grooming essentials, including:
- Beard Care: Products such as beard oils, waxes, and washes to maintain and style facial hair.
- Body Care: Items like body washes and moisturizers formulated for men's skin.
- Face Care: Face washes and sunscreens tailored to men's skincare needs.
- Hair Care: Hair colors and shampoos suitable for different hair types.
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+Are these products made from natural ingredients?
Yes, many of the products offered are crafted with natural and organic ingredients, free from harmful chemicals, ensuring they are gentle on the skin and environmentally friendly.
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+What brands are featured in the men's care category?
Brands such as AMAzing EARTH and Vegetal are featured, offering certified organic and natural grooming products for men.
Fragrances
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+What types of deodorant products are available at Refresh Your Life?
Refresh Your Life offers a variety of deodorant products, including:
- Organic Deodorant Sticks: For example, the Juicy Chemistry Blood Orange & Geranium Organic Deodorant Stick.
- Organic Deodorant Creams: Such as the Juicy Chemistry Organic Deodorant Cream Fresh Vibes with grapefruit and lavender.
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+Are these deodorant products made from natural ingredients?
Yes, brands like Juicy Chemistry craft their deodorant products using natural and organic ingredients, free from harmful chemicals, ensuring a pure and safe experience.
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+What are the benefits of using organic deodorants?
- Natural Odor Neutralization: Organic deodorants neutralize odor without the use of synthetic chemicals.
- Skin-Friendly: Free from aluminum, parabens, and artificial fragrances, making them suitable for sensitive skin.
- Eco-Friendly: Often packaged in environmentally friendly materials and made with sustainable ingredients.
Baby Care
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+What types of baby care products are available at Refresh Your Life?
Refresh Your Life offers a range of baby care products under the Puddles brand, including:
- Kids Shampoos: Gentle formulations like "Unicorn Magic" and "Cub Riders" designed for children's delicate hair.
- Kids Body Washes: Mild body washes such as "Unicorn Magic" and "Cub Rider" suitable for ages 2 and above.
- Kids Foam Washes: Fun and gentle foam washes in fragrances like "Unicorn Magic" and "Cub Rider."
- Kids Body Lotions: Moisturizing lotions with scents like "Unicorn Magic" and "Cub Riders" to keep children's skin soft.
- Kids Body Soaps: Mild soaps in playful designs like "Unicorn Magic" and "Cub Riders Blue Bike."
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+Are these baby care products made from natural ingredients?
Yes, the Puddles brand focuses on providing products crafted with natural and safe ingredients, ensuring they are gentle on your child's skin.
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+Are these products suitable for all skin types?
Yes, Puddles baby care products are formulated to be gentle and suitable for all skin types, including sensitive skin.
Lip Care
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+What types of lip care products are available at Refresh Your Life?
Refresh Your Life offers a variety of lip care products, including:
- Lip Balms: Hydrating and nourishing options to keep lips soft and moisturized.
- Lip Scrubs: Gentle exfoliators to remove dead skin cells and promote smooth lips.
- Lip Conditioning Serums: Intensive treatments for deep hydration and repair.
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+Are these lip care products made from natural ingredients?
Yes, brands like Juicy Chemistry and Cowpathy craft their lip care products using natural and organic ingredients, free from harmful chemicals, ensuring a pure and safe experience.
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+What are the benefits of using lip scrubs and conditioning serums?
- Lip Scrubs: Help in exfoliating dead skin cells, promoting smoother and more even-toned lips.
- Lip Conditioning Serums: Provide deep hydration and nourishment, aiding in the repair of dry and chapped lips.
Incense Sticks
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+What are the benefits of using incense sticks?
Incense sticks can:
- Enhance Ambiance: Create a pleasant and inviting atmosphere.
- Promote Relaxation: Certain scents like lavender can help reduce stress and promote calmness.
- Purify the Environment: Fragrances like sandalwood and tulsi are known for their purifying properties.
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+How do I use incense sticks properly?
- Placement: Insert the incense stick into an appropriate holder to catch the ash.
- Ignition: Light the tip of the stick until it glows, then gently blow out the flame to allow it to smolder and release fragrance.
- Safety: Ensure proper ventilation and keep away from flammable materials. Never leave burning incense unattended.
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+Are these incense sticks made from natural ingredients?
Yes, brands like Refresh, Phool and Kalla craft their incense sticks using natural and organic ingredients, free from harmful chemicals, ensuring a pure and clean fragrance experience.
Incense Cones
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+What are the benefits of using incense cones?
Incense cones can:
- Enhance Ambiance: Create a pleasant and inviting atmosphere.
- Promote Relaxation: Certain scents like lavender can help reduce stress and promote calmness.
- Purify the Environment: Fragrances like sandalwood and lemongrass are known for their purifying properties.
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+How do I use incense cones properly?
- Placement: Place the incense cone on a heat-resistant holder or surface.
- Ignition: Light the tip of the cone until it catches fire, then gently blow out the flame to allow it to smolder and release fragrance.
- Safety: Ensure proper ventilation and keep away from flammable materials. Never leave burning incense unattended.
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+Are these incense cones made from natural ingredients?
Yes, brands like Phool and Kalla craft their incense cones using natural and organic ingredients, free from harmful chemicals, ensuring a pure and clean fragrance experience.
Look Better
Copper
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+What are the benefits of using copper utensils?
Copper utensils are valued for their antimicrobial properties, durability, and excellent thermal conductivity, making them ideal for cooking and storing water. Additionally, storing water in copper vessels can provide health benefits due to copper's essential role in the human body.
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+How should I clean and maintain copper products?
To maintain the shine and functionality of copper utensils, clean them regularly with a mixture of lemon juice and salt or a specialized copper cleaner. Avoid abrasive scrubbers that can scratch the surface. After cleaning, rinse thoroughly and dry immediately to prevent water spots.
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+Will copper utensils turn green over time?
Copper can develop a greenish patina, known as verdigris, when exposed to moisture and air over extended periods. However, with regular cleaning and proper maintenance, this can be minimized, keeping your utensils looking bright and new.
Account Creation and Payments
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+How do I start a new account ?
Please click on 'Sign In', which is located on the top right hand side of the website above the Search bar. You will then be prompted to a new page where you will find the 'Create a new account' button on the left hand side. Click 'New Customers? Create a new account' on the right hand side and fill in your details as requested before clicking 'Submit'. Registration should now be complete and you should receive confirmation e-mail to the address you registered with.
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+Are there any charges for registration?
No. Registration on refreshyourlife.in is absolutely free.
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+How do I Update my Details on my account ?
Please click on the 'My Account' tab on the top right hand side of the page. You will then be prompted to enter your account details by click on Edit Profile. Scroll down to find your account information, click on 'Edit' to update your details and 'Save' once you are finished to save these changes.
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+Do I have to necessarily register to shop on Refresh?
You can surf and add products to the cart without registration and checkout by clicking on option "Checkout as Guest"
Purchasing Process
Shipping and Delivery Information
Refresh Privilege Membership
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+What is the Refresh Privilege Membership?
The Refresh Privilege Membership is a loyalty program that offers exclusive benefits such as discounts, reward points, and early access to promotions for our valued customers.
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+How can I become a Refresh Privilege Member?
You can join the Refresh Privilege Membership by signing up on our website here . Complete the registration process and start enjoying the benefits.
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+Is there a fee to join the membership?
Yes, the Refresh Privilege Membership requires a recurring fee. Check the membership page for the latest pricing and offers.
Refunds, Returns and Cancellations Policy
GST Related Questions
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+How much is GST on your products?
Each food product has a different tax rate under GST. Majority of items fall under 5% category, GST tax rate of few items are 12% or 18% as per the GST tax policy
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+Is GST included in price?
Yes GST is included in the price of our products.
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+Can I take input credit for the GST i pay on products?
Yes, you can take input credit for the GST you pay on our products. Please enter the GSTIN number at the time of placing the order with the other relevant details. Also, make sure you send us an email for the same with your order details, so that the input credit could be approved by our finance team in the GST server.

